By creating a Pixly account or using the Service, you agree to these Terms. If you do not agree, do not use Pixly. These Terms apply to all users, including Shopify merchants and developers accessing Pixly via the API.
2. Description of Service
Pixly is a SaaS platform that uses artificial intelligence to analyze, rename, convert, and optimize product images for Shopify stores. Core features include AI-generated alt text and filenames, WebP conversion, 1:1 square cropping, Shopify media sync, and Auto-Pilot automation.
AI Usage Terms
AI-generated content is suggestions, not guarantees. Alt-text, filenames, and quality assessments generated by Gemini Flash are proposals for your review. Pixly does not warrant their accuracy, completeness, or fitness for any specific commercial purpose.
You retain ownership. All AI-generated metadata applied to your product images belongs to you. Pixly claims no ownership over your content or the AI output applied to it.
You are responsible for final review. You agree to review AI-generated content before publishing it to your Shopify store. Pixly is not liable for SEO impact, search ranking changes, or marketplace policy violations arising from AI-generated content you approve and publish.
No training on your data.Your product images are not used to train Pixly's models or any third-party model. Images are processed transiently by Google Gemini and are not retained by Google for training purposes under our API agreement.
3. Accounts and Tokens
You must provide a valid email address and maintain the security of your password.
Free accounts receive 50 tokens valid for 14 days from account creation.
Paid tokens are non-refundable once consumed by AI analysis or image processing.
Token grants from subscription plans are provided on a monthly basis and do not roll over.
Pixly reserves the right to suspend accounts that abuse the free tier or violate these Terms.
4. Shopify Integration
By connecting your Shopify store, you authorise Pixly to read product data and upload media on your behalf using the permissions you grant during the OAuth flow.
You are solely responsible for ensuring that content synced to your Shopify store complies with Shopify's Acceptable Use Policy and any applicable marketplace rules.
Pixly is an independent tool and is not affiliated with, endorsed by, or sponsored by Shopify Inc.
You may revoke Pixly's access to your Shopify store at any time via the Auto-Pilot settings page or via your Shopify Admin under “Apps and Sales Channels.”
5. Acceptable Use
You agree not to:
Upload images that depict illegal content, non-consensual imagery, or material that infringes third-party intellectual property rights.
Attempt to reverse-engineer, scrape, or abuse the Pixly API or AI pipeline.
Use Pixly to generate misleading or deceptive product descriptions with the intent to defraud consumers.
Share account credentials or use a single account across multiple businesses without an enterprise plan.
6. Payments and Refunds
Paid subscriptions are billed monthly via Lemon Squeezy. By subscribing, you authorise recurring charges. You may cancel at any time; your access continues until the end of the current billing period.
Refunds are available within 7 days of a new subscription purchase if no tokens have been consumed. Contact legal@pixly.app to request a refund.
7. Intellectual Property
The Pixly platform, codebase, UI, and branding are owned by Pixly and protected by copyright. You may not copy, modify, or redistribute any part of the platform without written permission.
Your product images and store data remain entirely yours. We do not claim any rights over them.
8. Disclaimer of Warranties
The Service is provided “as is” without warranties of any kind. Pixly does not warrant that AI-generated alt text or filenames will improve your search rankings, comply with any specific accessibility standard, or meet any particular commercial requirement.
9. Limitation of Liability
To the maximum extent permitted by law, Pixly's total liability for any claim arising from the use of the Service is limited to the amount you paid in the 12 months preceding the claim. Pixly is not liable for indirect, incidental, or consequential damages, including loss of revenue or data.
10. Governing Law
These Terms are governed by the laws of the jurisdiction in which Pixly is registered, without regard to conflict-of-law rules. Any disputes shall be resolved by binding arbitration or, where arbitration is not permitted by law, in the courts of that jurisdiction.
11. Changes
We may update these Terms at any time. We will provide at least 14 days' notice via email before any material changes take effect. Continued use of the Service after that date constitutes acceptance.